Legal notice
Legal Notice
1. Website Operator
This website and the AFËR online store are operated by:
Legal Business Name: AFËR LLC
Unique Identification Number: 812421965
Registered Address: Fehmi Agani 138, Floor 1, No. 4, Prishtina 10000, Kosovo
Email: support@aferofficial.com
AFËR LLC is a business registered in the Republic of Kosovo. The Unique Identification Number is the unified business identification number used within Kosovo’s business registration system.
Throughout this website, the terms “AFËR,” “we,” “us,” and “our” refer to AFËR LLC.
2. Contact Information
For general enquiries, customer support, orders, returns, exchanges, shipping, or legal matters, please contact:
AFËR LLC
Fehmi Agani 138, Floor 1, No. 4
Prishtina 10000
Kosovo
Email: support@aferofficial.com
When contacting us regarding an existing order, please include your full name and order number.
3. Website Purpose
This website is operated for the purpose of presenting, promoting, and selling AFËR products and providing customers with information regarding our products, services, policies, and business activities.
Access to and use of this website are subject to our:
-
Terms of Service;
-
Privacy Policy;
-
Shipping Policy;
-
Return & Exchange Policy;
-
Any additional policies or notices published on the website.
By using this website or placing an order, you acknowledge that you have read and accepted the applicable terms and policies.
4. Accuracy of Information
AFËR LLC makes reasonable efforts to ensure that the information published on this website is accurate, complete, and up to date.
However, we do not guarantee that the website will always be free from:
-
Typographical errors;
-
Pricing errors;
-
Product description errors;
-
Technical inaccuracies;
-
Temporary stock discrepancies;
-
Outdated information;
-
Website interruptions.
AFËR LLC reserves the right to correct errors, update information, modify content, or cancel orders affected by an obvious technical or pricing error, subject to applicable law.
5. Product Information
Product photographs, colors, measurements, materials, and descriptions are provided for informational purposes.
The appearance of colors may vary depending on the customer’s screen, device settings, lighting, and photography conditions.
Minor differences in color, texture, stitching, finishing, packaging, or measurements may occur and do not automatically constitute a product defect.
Customers are responsible for reviewing all available product information and size guidance before placing an order.
6. Intellectual Property
Unless otherwise stated, all content published on this website is owned by, licensed to, or lawfully used by AFËR LLC.
Protected content includes, without limitation:
-
The AFËR name and branding;
-
Logos and trademarks;
-
Product photographs;
-
Videos and graphics;
-
Product descriptions;
-
Website text;
-
Page layouts and designs;
-
Marketing materials;
-
Social media content;
-
Packaging and visual identity.
No website content may be copied, reproduced, modified, distributed, republished, displayed, sold, licensed, scraped, or used for commercial purposes without prior written authorization from AFËR LLC.
Unauthorized use of our intellectual property may result in legal action.
7. Third-Party Intellectual Property
Any third-party trademarks, trade names, logos, photographs, software, payment services, applications, or other intellectual property displayed or used on this website remain the property of their respective owners.
Their appearance on the website does not imply ownership, partnership, sponsorship, or endorsement unless explicitly stated.
8. External Links and Third-Party Services
This website may contain links to external websites or use services provided by third parties, including:
-
Payment processors;
-
Courier companies;
-
E-commerce platforms;
-
Analytics providers;
-
Social media platforms;
-
Customer communication services;
-
Technology and hosting providers.
AFËR LLC does not control third-party websites or services and is not responsible for their availability, accuracy, security, content, policies, or practices.
Customers should review the terms and privacy policies of any third-party service they use.
9. Website Availability
AFËR LLC does not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Access may be temporarily restricted due to:
-
Website maintenance;
-
Technical issues;
-
Security updates;
-
Hosting interruptions;
-
System upgrades;
-
Events outside our reasonable control.
We reserve the right to modify, suspend, restrict, or discontinue any part of the website at any time, subject to applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, AFËR LLC shall not be responsible for indirect, incidental, consequential, or special losses resulting from:
-
Use of or inability to use the website;
-
Reliance on website information;
-
Temporary website unavailability;
-
Third-party websites or services;
-
Unauthorized access caused by customer negligence;
-
Customer misuse of a product;
-
Delays or events outside our reasonable control.
Nothing in this Legal Notice excludes or limits any responsibility or consumer right that cannot lawfully be excluded or limited.
Consumer transactions in Kosovo are subject to applicable consumer-protection requirements, including Kosovo’s Law No. 06/L-034 on Consumer Protection, as amended.
11. Electronic Transactions
Orders and communications completed through this website may constitute electronic transactions and electronic communications.
Electronic services and documentation in Kosovo are regulated under applicable legislation concerning information-society services and electronic documentation.
Customers are responsible for ensuring that the contact and payment information they provide is accurate and that they are authorized to use the selected payment method.
12. Governing Law
This website, this Legal Notice, and the services provided by AFËR LLC are governed by the applicable laws of the Republic of Kosovo.
This does not exclude any mandatory consumer rights that may apply to international customers under the laws of their country of residence.
Any dispute should first be submitted directly to AFËR LLC so that the parties may attempt to resolve the matter amicably.
Where an amicable resolution is not possible, the dispute shall be submitted to the competent courts or authorities determined under applicable law.
13. Policy Updates
AFËR LLC reserves the right to amend or update this Legal Notice at any time.
Changes become effective when the revised version is published on the website, unless a different effective date is stated.
Customers and website visitors are encouraged to review this page periodically.
14. Legal Enquiries
Legal notices, formal correspondence, or business-related enquiries may be sent to:
AFËR LLC
Fehmi Agani 138, Floor 1, No. 4
Prishtina 10000
Kosovo
Unique Identification Number: 812421965
Email: support@aferofficial.com
© AFËR LLC. All rights reserved.
