AFËR Terms of Service

1. Overview

These Terms of Service govern your access to and use of the AFËR website, online store, products, services, and related features.

Throughout these Terms, the terms “AFËR,” “we,” “us,” and “our” refer to AFËR. The terms “you,” “your,” and “customer” refer to any person who visits the website, places an order, or uses our services.

By accessing our website, purchasing a product, or using any part of our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

If you do not agree with these Terms, you must not use our website or services.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement;

• You are at least the age of majority in your country or jurisdiction;

• The information you provide is accurate, complete, and current;

• You will use the website only for lawful purposes.

You may not use our products or services for any illegal, fraudulent, unauthorized, or harmful activity.

3. Online Store Terms

You agree not to:

• Use our website or products for unlawful purposes;

• Attempt to gain unauthorized access to our systems;

• Upload or transmit viruses, malicious code, or harmful software;

• Copy, reproduce, resell, or exploit any part of our website without written permission;

• Provide false, misleading, or fraudulent information;

• Use another person’s payment information without authorization;

• Interfere with the security, operation, or performance of the website.

A violation of these Terms may result in the suspension or termination of your access to our services.

4. Product Information

We make reasonable efforts to display product descriptions, colors, images, sizes, materials, availability, and other information as accurately as possible.

However, we cannot guarantee that:

• Colors displayed on your device will exactly match the physical product;

• Product images will reflect every small detail;

• All descriptions will be completely free from typographical errors;

• Every product, size, or color will remain available;

• Measurements will be identical for every item due to manufacturing differences.

Product images may be used for presentation purposes. Minor differences in color, texture, packaging, stitching, or finishing may occur and do not necessarily constitute a defect.

Customers are responsible for reviewing product descriptions, measurements, and size information before placing an order.

5. Prices and Payments

All prices are displayed in the currency stated on the website and may include or exclude applicable taxes, depending on the destination and checkout information.

AFËR reserves the right to:

• Change prices at any time without prior notice;

• Correct pricing, product, discount, or promotional errors;

• Cancel an order placed at an obviously incorrect price;

• End or modify promotions at any time;

• Request additional payment verification where necessary.

The price applicable to an order is the price shown at checkout when the order is successfully placed, except in cases of clear technical, pricing, or system errors.

Payment must be completed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Orders and Acceptance

Submitting an order does not automatically mean that the order has been accepted.

After an order is placed, you may receive an order confirmation. This confirmation acknowledges that we have received your order but does not guarantee acceptance or shipment.

AFËR reserves the right to refuse, limit, suspend, or cancel an order for reasons including:

• Product unavailability;

• Incorrect pricing or product information;

• Suspected fraud or unauthorized payment;

• Incorrect or incomplete customer information;

• Delivery restrictions;

• Repeated refusal of deliveries;

• Abuse of promotions, exchanges, or store policies;

• Technical or inventory errors;

• Orders placed for unauthorized resale purposes.

Where payment has already been collected for a cancelled order, the amount will be handled in accordance with the applicable payment method and mandatory law.

7. Order Information

You agree to provide accurate, current, and complete information, including:

• Full name;

• Delivery address;

• Telephone number;

• Email address;

• Billing details;

• Any other information required to complete the order.

AFËR is not responsible for failed, delayed, or incorrect delivery caused by inaccurate or incomplete information provided by the customer.

Any additional delivery or redelivery costs resulting from incorrect customer information may be charged to the customer.

8. Product Availability

All orders are subject to availability.

A product may appear available on the website but become unavailable before the order is processed due to inventory updates, simultaneous purchases, technical errors, or other circumstances.

Where an ordered product is unavailable, AFËR may:

• Contact the customer to offer an alternative;

• Remove the unavailable item from the order;

• Cancel the affected item or order;

• Provide another solution permitted by applicable law.

9. Shipping and Delivery

Shipping times shown on the website are estimates and are not guaranteed unless explicitly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Courier delays;

• Customs procedures;

• Weather conditions;

• Public holidays;

• Incorrect addresses;

• High order volumes;

• Transportation interruptions;

• Government restrictions;

• Force majeure events.

AFËR is not responsible for delays caused by third-party couriers, customs authorities, or circumstances outside our reasonable control.

Customers are responsible for being available to receive their order and for providing accurate contact information.

Additional costs caused by refused, missed, or failed delivery attempts may be charged to the customer.

10. Risk of Loss

Responsibility for the order transfers in accordance with applicable law and the selected delivery method.

Customers should inspect packages upon delivery and promptly report any visible damage, missing items, or incorrect products.

Failure to report an issue within a reasonable period may affect our ability to investigate the claim.

11. Returns and Exchanges

Returns, exchanges, damaged items, incorrect products, and related requests are governed by the AFËR Return & Exchange Policy.

By placing an order, you confirm that you have reviewed and accepted that policy.

Except where mandatory law requires otherwise, AFËR does not provide refunds for change-of-mind purchases.

12. Promotions and Discount Codes

Promotional codes, discounts, gifts, and special offers:

• Are valid only during the stated promotional period;

• May be limited to selected products or customers;

• Cannot be exchanged for cash;

• May not be combined unless explicitly permitted;

• May be cancelled where misuse, fraud, or technical error is identified;

• May be subject to minimum purchase requirements.

AFËR reserves the right to modify, suspend, or end any promotion without prior notice, subject to applicable law.

13. Gift Cards and Store Credit

Where offered, gift cards and store credit:

• May be used only through AFËR;

• Cannot be redeemed for cash unless required by law;

• May not be transferred or resold without permission;

• May be subject to validity periods displayed at the time of issuance;

• Will not be replaced if lost, stolen, or used without authorization, except where required by law.

14. Intellectual Property

All content available through AFËR, including but not limited to:

• The AFËR name and logo;

• Product photography;

• Graphics;

• Website design;

• Text and product descriptions;

• Videos;

• Branding;

• Packaging design;

• Social media content;

• Software and website elements;

is owned by, licensed to, or lawfully used by AFËR and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, license, scrape, or commercially exploit our content without prior written permission.

Personal and non-commercial use of the website is permitted, provided that no content is modified or misused.

15. User Content and Reviews

Where customers submit reviews, photographs, comments, messages, or other content, they confirm that:

• The content is accurate and lawful;

• They own the content or have permission to submit it;

• The content does not violate third-party rights;

• The content is not defamatory, abusive, fraudulent, or misleading;

• The content does not contain harmful code or unauthorized advertising.

By submitting content to AFËR, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and share that content for business, marketing, and promotional purposes, unless prohibited by law.

AFËR reserves the right to remove content that violates these Terms.

16. Third-Party Services and Links

Our website may include services, tools, payment processors, applications, or links operated by third parties.

AFËR does not control and is not responsible for:

• Third-party websites;

• External content;

• Payment processor systems;

• Courier services;

• Social media platforms;

• Third-party privacy or security practices;

• External products or services.

Your use of third-party services may be subject to their own terms and policies.

17. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

AFËR may temporarily suspend or restrict access to the website for:

• Maintenance;

• Security updates;

• Technical issues;

• Platform changes;

• System failures;

• Circumstances outside our control.

We may modify or discontinue any part of the website or services without prior notice, subject to applicable law.

18. Prohibited Conduct

You must not use the website to:

• Commit fraud or impersonate another person;

• Submit false payment, identity, or delivery information;

• Violate intellectual property rights;

• Harass, threaten, or abuse others;

• Circumvent security measures;

• Collect customer information without authorization;

• Resell products where resale is prohibited;

• Use automated tools to scrape or overload the website;

• Manipulate reviews, promotions, discounts, or store credit;

• Engage in activity that may damage AFËR, its customers, or its partners.

AFËR may block access, cancel orders, or take appropriate action where prohibited conduct is suspected.

19. Disclaimer of Warranties

To the maximum extent permitted by law, the website, services, and content are provided on an “as available” basis.

AFËR does not guarantee that:

• The website will meet every customer’s expectations;

• All content will always be accurate or complete;

• The website will be uninterrupted or error-free;

• All technical issues will be immediately corrected.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, AFËR will not be liable for indirect, incidental, special, consequential, or punitive losses arising from:

• Use or inability to use the website;

• Delivery delays outside our control;

• Loss of data;

• Loss of profits or business opportunities;

• Unauthorized access caused by customer negligence;

• Third-party platforms or services;

• Customer misuse of products;

• Reliance on inaccurate information supplied by the customer.

Where AFËR is found legally responsible, liability will be limited to the amount paid for the relevant product or order, unless applicable law requires otherwise.

Nothing in these Terms limits liability where such limitation is prohibited by law.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold AFËR harmless from claims, losses, liabilities, damages, and reasonable costs resulting from:

• Your violation of these Terms;

• Your misuse of the website or services;

• Your violation of another person’s rights;

• Fraudulent or unlawful activity connected to your account or order.

22. Force Majeure

AFËR will not be responsible for failure or delay caused by events beyond our reasonable control, including:

• Natural disasters;

• War or civil unrest;

• Government restrictions;

• Strikes;

• Pandemics;

• Internet or power failures;

• Transportation disruptions;

• Customs delays;

• Courier interruptions;

• Supplier or manufacturing disruptions.

Our obligations may be suspended for the duration of such events.

23. Privacy and Personal Data

Personal information is processed in accordance with the AFËR Privacy Policy and applicable data-protection requirements.

By using our website, you acknowledge that your information may be processed by service providers necessary to complete your order, including payment processors, e-commerce platforms, couriers, analytics providers, and communication services.

24. Electronic Communications

By placing an order or contacting AFËR electronically, you agree to receive communications relating to:

• Order confirmation;

• Payment;

• Delivery;

• Customer support;

• Returns and exchanges;

• Important service or policy updates.

Marketing messages will be sent only where permitted and may be unsubscribed from through the available method.

25. Termination

AFËR may suspend or terminate access to the website or services where a customer:

• Violates these Terms;

• Engages in fraud or abuse;

• Creates a security risk;

• Repeatedly refuses confirmed deliveries;

• Misuses exchange or promotional policies;

• Causes harm to AFËR or third parties.

Obligations and liabilities arising before termination will continue to apply.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain valid and enforceable.

The invalid provision will be interpreted or replaced to reflect its intended purpose as closely as legally possible.

27. No Waiver

Failure by AFËR to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

28. Entire Agreement

These Terms, together with all policies published on the AFËR website, constitute the entire agreement between AFËR and the customer regarding the use of the website and services.

29. Governing Law

These Terms are governed by the laws applicable to the business entity operating AFËR, without excluding any mandatory consumer rights that apply in the customer’s place of residence.

Any dispute should first be submitted to AFËR for an attempt at an amicable resolution.

Where a dispute cannot be resolved amicably, it will be handled by the competent courts or authorities determined under applicable law.

30. Changes to These Terms

AFËR reserves the right to update, modify, or replace these Terms at any time.

The updated version will become effective when published on the website, unless otherwise stated.

Customers are encouraged to review these Terms before placing an order. The version applicable to an order will generally be the version published at the time the order was placed.

31. Contact Information

Questions regarding these Terms of Service may be submitted through the contact details published on the AFËR website.

By accessing the website or placing an order with AFËR, you confirm that you have read, understood, and agreed to these Terms of Service.